Review requests by text
The system local
businesses use to get more Google reviews.
SupportLocal is review software for local service businesses. Automate honest review requests, follow-ups, and replies in your voice.
- More Google reviews
- Past customers back
- Found on Maps
What you get
Reviews on your Google profile
Move up local results
With SupportLocal you get more reviews, more repeat visits, more calls.
Make the ask automatic
Your next review starts with a simple thank-you.
Reach customers while a job well done is still fresh. Keep the follow-up going without another task on your list.
- Automated text and email review requests
- Dynamic follow-ups that do not count toward your limit
- AI smart messaging and personalized image requests
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A more connected local business
Show up. Stay in touch.
Keep the door open.
Website
A clear home for your business. Help customers see what you do and take the next step.
Talk about your website
Google Business Profile
Put your business details and customer feedback where your neighbors are looking.
Explore Google Profile
Text + email follow-up
A friendly nudge after the job. Keep asking for honest feedback without chasing each request.
Explore automationsHow it works
You do the good work.
We help word get around.
1
Connect
Connect Google and your CRM, or bring a CSV of customers who can receive your messages.
2
We text your customers
A personal thank-you and a simple review link arrive after the job, with follow-ups handled for you.
3
Reviews land
Customers share honest feedback on Google. Your next customer can see it when they find you.
Made for your pace
A plan for your next chapter.
FAQ
Questions before you start
Clear answers about reviews, setup, and billing.
Is there a money-back guarantee?
SupportLocal comes with a 30-day money-back guarantee.
Can SupportLocal block bad reviews?
Google does not allow review gating. SupportLocal asks for honest feedback and does not block negative reviews.
What counts toward my monthly limit?
Each new SupportLocal review request counts toward your monthly request limit. Follow-up messages do not count toward that limit.
How do the pricing tiers differ?
SupportLocal plans differ only in monthly review request volume. Every plan includes the same tools and one past-customer reactivation at the start.
Can you connect to my CRM?
SupportLocal connects to common service CRMs. Book a setup call to check whether SupportLocal can connect to your current tools.
How long does setup take?
SupportLocal setup covers Google, your customer workflow, and the first request campaign. Setup time depends on the tools your business uses.
Where is SMS available?
SupportLocal SMS is available in the United States.
When do you bill?
Your SupportLocal subscription starts when you complete checkout.
More time for the business you built